Return Policy
Return Policy
Blocker’s Furniture Satisfaction Guarantee
If within 7 days of receiving your furniture purchase (60 days for mattress purchase) you are not satisfied, you may elect to have a one time replacement of your current item or receive an “in-store” credit to re-select another item at current retail prices. DELIVERY CHARGE IS NON-REFUNDABLE. CUSTOM ORDERS, FINAL CLEARANCE, FLOOR SAMPLE CLOSEOUTS, and COMMERCIAL PURCHASES DO NOT APPLY TO THIS GUARANTEE. Blocker’s return policy requires that items must be in like new condition. Blocker’s reserves the right to inspect condition of any or all items before any return or credit is approved. Cleaning fees and/or prorated credit may apply.
Blocker’s will refuse any return that has damage due to misuse, abuse, accidental damage, animal use/damage, including animal hair/dander, is soiled by other means, or has an offensive odor. This guarantee is for first time purchases only, and will not be repeated on reselections.
Final clearance items will not be eligible for allowances, refunds or service. Clearance items are final and are not cancelable. Should final clearance items not be accepted for delivery, there will be a restock or cancellation fee of 50%. These items are sold without any expressed or implied warranties of any type.
Any time after purchase, we can correct mistakes in pricing made in computing your purchase price. If such correction results in an increase in the purchase price, you have the option to cancel the sale as to that item, return it and receive full credit or a full refund for that item.
After 7 Days
Blocker’s Furniture represents some of the most respected, quality-controlled furniture in our industry and sells “Quality First Home Furnishings”. We do not sell perfect furniture because none exists. If it did, we would sell it. Our customers can expect industry standards, but perfection is impossible. Wood varies, colors vary, and sizes vary. We sell style, comfort, and natural characteristics, which enhance the product.
The following warranty is in lieu of all other warranties expressed or implied, including any implied warranty of merchantability or fitness for any particular purpose. There are no expressed or implied warranties, which extend beyond it limited warranty described below. We warrant the merchandise you purchase from us will be free from defects in material and workmanship for a period of one year from the date of delivery. This warranty applies to you as the original purchaser only, and to merchandise which has remained at the original delivery site. In order to recover under this warranty, you must give us written notice of the defect within the one-year warranty period and provide proof of purchase. All replacements, reselects or exchanges under this warranty will have a warranty expiration date 1 year from the original delivery date or 30 days, whichever is longer.
This warranty does not cover:
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Wear fading, piling or shrinkage of any fabric
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Variation of the color or graining of wood or wood products
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The natural variation in graining and color of leather
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Furnishings that have been altered by the purchaser
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Ridges or rough areas in marble or variation in its color or graining
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Damage or discoloration caused by sunlight or artificial light sources
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Law tag must remain attached to all bedding for manufacturer to honor warranties
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Manufacturers will not honor warranties of any type if evidence of animal use is found
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Damage due to misuse, abuse or accidents of any nature
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Any variation of any product which meets industry standards
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If used in a commercial environment
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Comfort
If the furnishings we sell you do not meet our warranty we will, at our option, either (1) Service, repair or replace the non-conforming merchandise. (2) Exchange the product with exact product. (3) Assist you in selecting a product of similar value and price. (4) If we cannot do this, then we will refund the purchase price of the merchandise in exchange for the return of merchandise. Delivery charges are non-refundable.
We will not be liable to you for any consequential or incidental damages for breach of our warranty.
Any item requiring service that was originally picked up at Blocker’s Furniture must be transported back to Blocker’s Furniture.